Privacy Policy

The purpose of this Privacy Policy is to give you a summary of the ways in which LossPay, Inc. collects, maintains, and uses your information. Please feel free to contact us by email at privacy@losspay.com with any questions or concerns about our Privacy Policy or the information we collect from you.

Methods We Use To Collect Your Information

We collect your information as you use our websites, contact our customer service representatives, fill out online forms or information request sheets, landing pages and provide your information to our sales representatives. We use cookies and pixel tags to track your usage of our websites. We also use online forms and information request sheets and landing pages to obtain information from you necessary to process your orders and provide you with requested information. When you call the numbers on our websites and speak with our customer service representatives, we collect information provided during the call to ensure the best quality of service and the correct processing of your orders.

Information We Collect

We collect various types of Customer Information. A summary of the types of information that we collect is set forth below:

• Customer Contact Information. Your Customer Contact Information is any information needed to contact you and fulfill your orders and requests such as your name, address, phone number, fax number, and email address.
• Private Customer Information. Private Customer Information is that information that may be necessary to process payments. Such information includes your Date of Birth, credit card information, and banking and wiring information.
• Customer Order Information. Customer Order Information is that information necessary to complete your orders and requests for information. Such information may include your Customer Contact Information, programming and packaging selections, your billing and shipping information, as well as other details pertaining to your order of products and services through us.
• Demographical Information. Demographical Information is publicly available information that we may learn about you regarding such things as your age, income, home ownership, household size, etc. that helps us to provide you with better offers for products and services.
• Website Usage Information. Website Usage Information is information that we collect, via anonymous third-party cookies, that tells us about the way you use and navigate through our websites.

This site uses proprietary analytics systems to help improve usability and the customer experience. We may record mouse clicks, mouse movements, scrolling activity, user agent, browser version, operating system, browser extensions installed, browser features enabled, and other non-personally identifiable behavioral and non-behavioral information. You can choose to disable these features by electing to use the private browser setting and/or disabling JavaScript. Note, that doing so will disable other features that this site may employ.

Security Measures

LossPay, Inc. has implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict access to your Customer Information to employees (or people working on our behalf and under confidentiality agreements) who need to know your Customer Information in order to provide the products and services that you request.

Additionally, LossPay, Inc. has implemented a variety of strategies to protect your Personally Identifiable Information (“PII”). LossPay, Inc. has Information Security Policies and Procedures that reiterate the confidentiality of your PII and implements disciplinary measures for privacy violations. Your PII is restricted to only those employees who need to know in order to provide services. Your PII is only disclosed as necessary to perform a function on the covered entity’s behalf. LossPay, Inc. maintains physical, electronic, and procedural safeguards that comply with all U.S. regulations to protect and safeguard your PII.

Use and Sharing of Customer Information

All of your Customer Information is used in an effort to process your orders and requests and to provide you with the products and services you desire. We may share your Customer Information with third parties in order to complete your purchases of products and services as described below. In addition, your Customer Information may be used and shared in an effort to present to you other special offers and promotions that may become available. The extent to which we use and share your Customer Information depends upon the nature of and purpose for which we use and share it. A summary of how we share your Customer Information with third parties is set forth as follows:

• With Third Party Product and Service Providers. We share your Customer Information, as needed, to the third parties who actually provide the products and services you request. We frequently act as a third party marketer and seller of various brand name products and services, and we provide these companies with the information necessary to carry out your orders. How these companies use your Customer Information, once we have passed it on to them, is governed by their respective privacy policies and procedures.
• With Third Party Advertisers. Although we never share your Private Customer Information with any third parties, except with the Third Party Product and Service Providers described above, we may share other types of your Customer Information with third party advertisers who are able to use that information to provide you with special offers or promotions. The ways in which such advertisers may subsequently use your Customer Information is governed by their own privacy policies and procedures. You may opt out from having us share your Customer Information with Third Party Advertisers by following the steps in the next section.
• With Third Party Cookies. We allow third-parties to collect anonymous information when you visit our website and to use that information to serve ads for our products or services when you visit the other websites. These third-parties may use anonymous information (e.g., navigational, non-personally identifiable information, click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, etc.) during your visits to our website in order to provide advertisements about our goods and services likely to be of interest to you. These parties may use a cookie or a third party web beacon, or other technologies, to collect this information.

Opt-out Procedures

• Email Promotions. To opt out from receiving further email communications from us regarding other offers and promotions, you may email us at privacy@losspay.com. Additionally, you may opt-out by visiting our website footer section and completing the Email Marketing Opt-Out form.

Telemarketing

IMPORTANT – PLEASE READ: By providing your contact information, including your telephone number, on this website, you are expressly granting us permission to contact you even though you may have previously chosen to have your telephone number added to any Do-Not-Call List.

Changes to This Privacy Policy

We will update this Privacy Policy from time to time to reflect changes in our business. If we change how we use your Customer Information or the purposes or entities for and to which we disclose your Customer Information we will post the policy change notification on our website.

Access to information

Should you have any questions about the Customer Information we have about you or to access your information that we have on file, you may email us at privacy@losspay.com. We may ask you to pay an administrative fee for accessing or copying your information, but will inform you of the anticipated charges and confirm that you want us to proceed before processing your request. If you believe that the Customer Information about you that we have collected is incomplete or inaccurate, LossPay, Inc. will correct the information upon verification of the omission or error and that the person requesting the change is the person about whom the Customer Information relates.