Contact The LossPay Team
At LossPay, your concerns are our top priority. Whether you have questions about diminished value, need assistance with a claim, or just want to learn more about our services, we’re here to help. Reach out to us, and our dedicated team will respond within one business day to provide the support and information you need. We look forward to connecting with you and assisting you in every way we can.
Get in Touch
833-LOSSPAY
info@losspay.com
Monday-Friday: 9 am – 5 pm EST
Send Us A Message
FAQ
You've Got Questions - We've Got Answers!
Here are LossPay's most frequently-asked questions, for additional inquiries please reach out using one of the methods below:
833-LOSSPAY
info@losspay.com
We have no specific maximum price limit for vehicles to qualify for enrollment. Coverage isn’t solely based on vehicle value. Furthermore, we have a maximum payout of $100,000 regardless of the vehicle's market value.
In most cases you can enroll in a couple of minutes by answering a few straightforward questions. We may need to request additional information to fully confirm coverage and issue you with your final policy documents, but this should take only a few days. We will provide you with a temporary binder as evidence of cover in the interim. There are no other fees associated with your premium other than applicable federal, state and local taxes.
In some cases, such as vehicles with some pre-existing damage, we may require a vehicle inspection. The cost of this vehicle inspection is included in the premium. However, if you decide NOT to enroll in our program AFTER your car has been inspected by our ASE Certified Vehicle Inspection services, you will be charged a one-time $50.00 charge for the cost of the inspection.
We will issue a renewal quote at least 45 days before the expiry date of a policy. If we are unable to renew your policy, we will send a notice of non-renewal at least 45 days before the expiry date, including an explanation of the reason.
Policies may be cancelled in the event of fraud or material misrepresentation by the insured, if you fail to make premium payments on time, or if you fail to comply with the policy conditions.
