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Report an Accident

When involved in an accident our policyholders have several options on how to file a report. Either by phone, online LossPay account or our website form.

Report an Accident Online Using Your LossPay Account

Each policyholder is assigned a personalized LossPay account which offers many features to manage their policy including bill pay and summary, adding additional drivers, updating policy information and accident reporting to name a few.

Report an Accident by Phone

Policyholders can call us during regular business hours Monday – Friday between 9a -5p EST to report an accident. Our representatives will gather the pertinent information and send you a follow up email outlining the details of the phone call. You will be directed to the appropriate link to upload the remaining required information.

LossPay Online Accident Reporting

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LossPay Diminished Value Insurance, Inc. (dba LossPay, formerly LossPay, Inc.) is a licensed Managing General Agency. All insurance products are underwritten by duly licensed surplus lines insurance carriers.

Important Regulatory Notice: Insurance products arranged through surplus lines carriers are not protected by state insurance guaranty funds. If a surplus lines insurer becomes insolvent, policyholders are not covered by the guaranty fund mechanism available for admitted insurers.

Coverage Limitations and Availability: Insurance products and services described on this website are offered only where authorized by law. Availability and eligibility vary by state. All policies are subject to the specific terms, conditions, limitations, and exclusions stated in the issued policy documents. Certain products may not be available in all jurisdictions.

Disclaimer: All informational statements on this website regarding insurance coverage are for general description purposes only. They do not amend, modify, or supplement any insurance policy. For complete details, consult the actual policy and endorsements or your licensed insurance representative. Eligibility for products or services is subject to final underwriting and carrier acceptance.

No Assurance of Coverage: This website does not represent or guarantee that coverage exists or will exist for any specific claim, loss, or category of claim or loss under any policy. Whether coverage applies depends solely on the facts of each situation and the terms of the applicable policy.

Corporate Structure: Products and services described herein may be provided by one or more surplus lines insurance company partners working with LossPay Diminished Value Insurance, Inc. Surplus lines coverage is placed through appropriately licensed surplus lines brokers.

State-Specific Notices: Certain states require exact statutory surplus lines disclosures. Please review our State Notices Page for jurisdiction-specific language.

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