LossPay
Legal

Terms of Use

Effective Date: March 14, 2026

These Terms of Use govern access to and use of the LossPay website and digital services operated by LossPay Risk Technologies, Inc., doing business as LossPay and LossPay Insurance Agency.

By accessing or using the website located at https://losspay.com or any related digital services, you agree to be bound by these Terms of Use. If you do not agree to these terms, you should not use the website.

Company Information

LossPay Risk Technologies, Inc.

DBA LossPay and LossPay Insurance Agency

16192 Coastal Highway

Lewes, Delaware 19958

Use of the Website

The LossPay website provides information regarding diminished value protection coverage, insurance related products, and vehicle value protection services. The website may also provide access to quoting tools, policyholder portals, claims services, and other digital resources.

Users agree to use the website only for lawful purposes and in a manner consistent with applicable laws and regulations.

Users agree not to attempt to access restricted areas of the platform without authorization, interfere with the operation of the platform, introduce malicious code, or use automated systems to extract data without permission.

Insurance Product Information

Information provided on this website regarding insurance products is intended for general informational purposes only.

Coverage descriptions are summaries and do not amend, modify, or replace the actual policy terms. Insurance coverage is governed exclusively by the policy documents issued by the underwriting insurance carrier.

Availability of products may vary by state and may be subject to eligibility requirements.

Quotes and Policy Applications

Online quotes provided through the LossPay platform are estimates based on information submitted by the user. Final pricing and eligibility may change based on underwriting review, verification of vehicle information, or other risk factors.

Submission of an online application does not guarantee that coverage will be issued.

Claims Information

LossPay may provide tools that allow policyholders to submit claims related to diminished value protection coverage.

Claims are subject to the terms, limitations, and exclusions outlined in the applicable insurance policy.

Intellectual Property

All content on the LossPay website, including text, graphics, design elements, trademarks, logos, and software components, is the property of LossPay Risk Technologies, Inc. or its licensors.

Users may not reproduce, distribute, modify, or publicly display website content without prior written permission.

Disclaimer of Warranties

The LossPay website and services are provided on an "as is" and "as available" basis.

LossPay makes no representations or warranties regarding uninterrupted access, error free functionality, or the accuracy of information presented on the website.

Limitation of Liability

To the maximum extent permitted by law, LossPay Risk Technologies, Inc. shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the website or related services.

Changes to Terms

LossPay reserves the right to update or modify these Terms of Use at any time. Updated terms will be posted on the website with a revised effective date.

Contact Information

Questions regarding these Terms of Use may be directed to:

LossPay Risk Technologies, Inc.

LossPay Risk Technologies, Inc., doing business as LossPay and LossPay Insurance Agency (formerly LossPay Diminished Value Insurance, Inc.), is a licensed insurance producer and managing general agency operating in jurisdictions where authorized by law. Insurance products are underwritten by duly licensed surplus lines insurance carriers and may be arranged through appropriately licensed surplus lines brokers where required.

REGULATORY NOTICE

Insurance products placed through surplus lines insurers are not protected by state insurance guaranty funds. If a surplus lines insurer becomes insolvent, policyholders are not protected by the guaranty fund mechanisms that apply to admitted insurers.

COVERAGE AVAILABILITY

Insurance products and services described on this website are offered only in jurisdictions where permitted by law. Availability, eligibility, pricing, and coverage terms may vary by state. All policies are subject to the terms, conditions, limitations, and exclusions stated in the issued policy documents.

PRODUCT INFORMATION DISCLAIMER

Any descriptions of insurance products on this website are provided solely for general informational purposes. Such descriptions do not amend, modify, or replace the terms of any insurance policy. The actual insurance policy and endorsements issued by the insurer govern all coverage determinations.

NO ASSURANCE OF COVERAGE

Nothing on this website constitutes a guarantee that insurance coverage exists or will apply to any specific claim, loss, or circumstance. Coverage determinations depend solely on the terms of the applicable policy and the facts of each individual claim.

CORPORATE STRUCTURE

Insurance products referenced on this website may be offered through one or more affiliated distribution entities and insurance company partners working with LossPay Risk Technologies, Inc. Surplus lines insurance is placed through properly licensed surplus lines brokers in accordance with applicable state insurance laws.

STATE SPECIFIC NOTICES

Certain jurisdictions require statutory surplus lines disclosures or additional regulatory notices. Please review our State Notices page for jurisdiction specific language.

For information regarding Diminished Value Protection coverage options available in your state, please contact a licensed insurance representative.

Coverage availability and terms vary by state. Insurance products are subject to underwriting approval, policy terms, exclusions, and carrier availability. LossPay is not collision insurance, comprehensive insurance, liability insurance, GAP insurance, a vehicle service contract, or a vehicle warranty. No representation is made that every claim will qualify for payment.

© 2026 LossPay Risk Technologies, Inc. All rights reserved.